Delete your account
LiveStack — operated by Vannah Technologies
Effective 4 July 2026 · Last updated 4 July 2026
You can delete your LiveStack account and personal data at any time. This page explains how to request deletion and what happens to your data afterwards.
Delete from within the app (fastest)
If you can still sign in, deleting your account takes a few seconds and is the quickest option:
- Mobile app: open Profile → Security → Delete Account, then confirm.
- Web (app.livestack.africa): open Profile → Danger Zone → Delete account, then confirm.
- Your account is deactivated and you are signed out immediately on all devices.
Request deletion by email
If you no longer have access to the app — for example you have uninstalled it — email support@livestackapp.com from the email address on your account with the subject “Delete my account”. We verify ownership and process the request within 30 days.
What gets deleted
After a 30-day grace period (during which a deletion can be reversed on request in case of mistake or account takeover), we permanently and irreversibly remove your personal data, including:
- Your name, email address and phone number.
- Your password and authentication tokens.
- Push-notification tokens linked to your devices.
What we keep, and why
Farm operational records (such as animal, feed, sales and expense entries) may be retained in de-identified or aggregated form where they are no longer linked to you as an individual, or where we are legally required to keep certain financial records. If you are the only owner of a farm, deleting your account also removes access to that farm; where a farm has other owners, the farm and its shared records remain with them.
For full details on retention and your rights, see our Privacy Policy.
Questions
Contact support@livestackapp.com for any questions about deleting your account or data.